Kate's computer was giving me fits trying to get iTunes to work properly. It went down like this. Insert CD-1, rip, insert CD-2, nothing, nothing. After ripping one CD iTunes would not recognize any more CD's! p00p! So off to google we go.. Found this article - Only First Audio CD Recognized - on Apple's site. Did the trick. Amazing how handy google can be when I feel like throwing the computer out the window. Made me grumpy. Windows is truly a crappy operating system.